A Bitcoin mobile friendly casino with no license provided and poor customer support service. Interesting bonuses though which could attract some players!
✅ Bitcoin casino
✅ Good Thebes Casino bonus
❌ No license presented
❌ Three days pending for withdrawals
During our Thebes casino tests, we found on the website no information on the valid casino license. We asked for it by e-mail and did not receive an answer within seven days. We also could not find a name for a company that runs the casino. Gamble online is one thing, but we know that it’s not online gambling legal everywhere.
Thebes Casino offers a welcome bonus of 675% up to 6,750 €, which starts with a 200% bonus on the first deposit and extends over the first five deposits. What sounds great at first glance, but quickly turns out to be a pawn catching due to the unfair bonus conditions.
Before you decide to use real money at Thebes Casino, we advise you to read our review as we do not recommend the casino and the main reason for this, is the fact that it doesn’t show a legal license. Top casino review sites as BetandSlots can’t hide details like that.
After this review, you can always check out here our BetandSlots experts’ reviews on all the best online casinos!
Slots and online games
Thebes Casino offers casino games in various categories such as video slots, live dealer games, casino table games features, video poker, and bingo. The player can select games by vendors, A-Z, new games, classic slots, and top games. Online casino table games are available.
The games here come from numerous but largely unknown software vendors, such as Betsoft, Pragmatic Play, Octopus Gaming, and Vivo.
Although we can not prove the rumors on other test pages, there should be games that are provided without a license of the manufacturer on the website. At least we would like to warn you about that. Also, at first glance, we could not tell if there were any progressive jackpot slots here.
Although the live casino at Thebes Online Casino is available, the game selection is rather miserable. Only one blackjack game, three baccarat and two roulette tables are available. Not a big choice. Unfortunately, Thebes Live Casino had some problems when it comes to the professionalism of the croupiers, as confirmed by the testimonials of numerous players.
Bonuses and promotions
Thebes Casino offers a fairly comprehensive bonus offer in addition to some free spins. Thebes casino has a bonus variety, while they renew promotions regularly.
The welcome bonus of 675% up to €6.750 (distributed on 5 deposits), you will find casino promotions such as loyalty bonuses with cashback, Sunday or weekday promotions, VIP tournaments, spins bonus, and races. Not the best bonuses widest game selections, but at least they are there. No bonus codes needed for free spins or for free computer games online.
The welcome bonus of 675% up to €6.750 (distributed on 5 deposits), you will find casino promotions such as loyalty bonuses with cashback, Sunday or weekday promotions, VIP tournaments, and races. Not the best bonuses widest game selections, but at least they are there. No bonus codes needed for free spins or for free computer games online.
The welcome bonus of 675% up to €6.750 (distributed on 5 deposits), you will find casino promotions such as loyalty bonuses with cashback, Sunday or weekday promotions, VIP tournaments, and races. Use bonuses and widest game.
The welcome bonus for new customers is a deposit bonus at Thebes Casino, which is distributed over the first five deposits. A total of 675% match bonus money up to a maximum of €6.750. If you pay €5.000 you will get another €6.750 bonus:
- 1st deposit 200% bonus up to €2.000
- 2nd deposit 100% bonus up to €1.000
- 3rd deposit 100% bonus up to €1.000
- 4th deposit 100% bonus up to €1.000
- 5th deposit 175% bonus up to €1.750
Bonus terms are easy to find and they seem fair (35x) in order to request a payout of winnings from bonus money. The only problem is the fact that a player has to meet those requirements within 7 days, which is a very short time window.
For cryptocurrency users, there is also a 400% offer for their first three crypto deposits, while loyal players get a 15% cashback reward. It’s not an offer that makes the top 10 online casinos, but it’s decent.
Mobile Thebes casino
Thebes Casino does not offer a native casino app. The website can be accessed directly via the browser of a mobile device. We’ve tested some games on the phone and on the tablet, on iOS and Android and do not rate the performance as very good.
The games were sometimes slow and stuck from time to time. We had to close the browser quite a few times and call again.
Payments, deposit and withdrawal options
On the left side of the sidebar of the Thebes Casino webpage, you will find the menu items “deposit” and “withdrawal” as undeclared visitors of the website and the item “bank” in the lower menu.
The various deposit and withdrawal banking options are displayed in a list, where you can see the payment method, the type, the fees, the minimum deposit and the duration of the processing time.
Deposits are free of charge, except for VISA and Mastercard (which may indicate a fee may apply). Withdrawals are free of charge (at ecoPayz) over €29 and €20 (for bank transfers and checks), up to €10 or €20 for e-checks (depending on the withdrawal amount).
The minimum deposit amount for all payment methods is €10 and the minimum payout, depending on the chosen method, is between €50 and €500.
We have noticed that the above payment methods are listed on the German website, but if you are registered and logged in to the casino and you also click the button of the deposit, you only have VISA, MasterCard, AstroPay Card, AstroPay Direct and ecoPayz as a deposit.
Methods to choose from are available. Here we assume that the list is either wrong or only applies to certain countries and this is not clear. So before registering the player is not informed correctly about his options, which means a significant deduction for us.
Security and safety
Thebes Casino could get more points from us if we found on the website the information about which company is hiding behind the casino. Since we were unable to receive this information by e-mail from customer service, we classify this lack of information as dubious.
The non-mention of the casino license is, as is usually the case with negative reviews, clearly one of the most serious negatives.
There is no button for “live chat” on the website. In the contact area there is just an email address [email protected], but no telephone number.
There is also the option of “Responsible gaming”. The existence of a self-exclusion program helped us to give some points here.
Customer support and service
Thebes customer service is limited to Live Chat for registered customers. But also contact through email ([email protected]) is an option.
After two attempts, we did not receive an answer to our request after five days, even by email. We asked for the license number, which does not exist on the page.
One point we could give, because there is a fairly extensive FAQ portal. It will be grouped by FAQ, account questions, verification process, promotions and bonuses, stakes, payouts, wagering conditions, and technical support.
On the negative side, some questions appear several times, which makes the information rather confusing. There is also no information about the company or more contact information and also no information about the license.
Overall, we rate Thebes Casino negatively. Failure to provide a valid casino license will not allow us to award more points. Likewise, we could not find any company name or any other information about the company behind the website.
In any case, they didn’t answer our e-mail to customer support with the question about the casino license. The live chat is not working.
The entire website of Thebes Casino has no information on the payout percentages of the games offered there. So, customers can not check the odds. The game portfolio is not very demanding. And there are no games from leading or known software manufacturers (with the exception of Betsoft and Pragmatic).
The bonus terms do not seem so unfair at first glance with a 35x wagering requirement for the welcome bonus. But this is relative as soon as you look at the limited time you have to complete it (7 days). Although a live casino is available, there are view tables. The selection leaves much to be desired here, as with the other casino games.
The customer service via e-mail is bad because we did not get an answer. There is no live chat. The website of Thebes Casino is quite user-friendly overall. When selecting games, you can allegedly filter in a category for, for example, vendors, top games or favorites.