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Galacasino is a serious and licenced provider, but has some restrictions in customer support and in their bonuses.

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✅ EU regulated provider
❌ No hotline available
✅ Attractive live GalaCasino
❌ Customer support in English

The UK Galacasino has been on the market for several years and knows how to convince players with an extensive range. In addition to the typical slot machines and the appealing bonus, many players lack further information that allows conclusions to be drawn about the quality of the offer. 

We have therefore examined individual aspects in more detail in order to come to a conclusion in this way.

First of all, it is important that the registration in the Gala Casino is accompanied by a certain level of security. First of all, there is a clear indicator on the home page that puts this point in the foreground. Because there is a license from UK Gambling Commision, which was only recently renewed. 

This was issued in accordance with the laws and regulations of the EU, which gives validity at the international level. Check here our top online casinos.

The Gambling Commission is also known for its strict regulation, which comparatively few providers use. This also gives safety advantages at this point.

Furthermore, it is the appearance of the gala casino in public that suggests safe handling of the offer. In the meantime, the provider has managed to draw attention to itself and its offers in large advertising campaigns. 

However, this would not have been possible without cooperating companies, which only accept cooperation in view of the seriousness. Although the campaigns have so far been limited to the World Wide Web due to limited financial resources, they are a clear testament to the seriousness of the registration. 

Added to this are the many positive experiences of customers, which are emphasized again and again. So far, all the happy winners of the casino have properly got their money. Together, these points all suggest that registration is possible with a clear conscience.

Galacasino website and usability

In the beginning, customers get an insight into the presentation of the website. Through a clear and persistent design, those responsible created a special degree of clarity. This makes orientation even easier for new customers on the site.  

The presence on the web thus becomes a further indicator of the quality behind the offer. Well-known companies are essentially responsible for the design of the website, which have already made a name for themselves with other operators in the industry. In the end, the customers also benefit from this professionalism, which runs through all content.

Added to this is the practical handling of the site, which is ahead of many competitors on the market. So all games are available as HTML5 versions, which offer the players a significant advantage. 

This means that it is not necessary to download the game beforehand. From any normal connection to the World Wide Web, it is immediately possible to access your own account in the casino and experience the full thrill. 

The measure does not limit the quality of individual games. Even in combination with a previous download, only the loading times of the games would be a little bit shorter.

GalaCasino games selection

Decisive for the actions during registration is now the range of games available in the Gala Casino. The company does not yet have its own game development department. As a result, it is the productions of well-known manufacturers and developers that have shaped the range of games to this day. 

In the area of ​​slots, it is companies like Microgaming or Yggdrasil that are responsible for large parts of the offer. Their slot machines already cover a very wide range of topics, which means that all players can get their money’s worth.

A special feature of the GalaCasino is the many slot machines that offer the chance of winning a jackpot. Offers like Wheel of Fortune sometimes give progressive winnings, which come from parts of the bets paid by other the players. If you wait until the right time, you have the chance to own a six-figure amount. 

On the other hand, the static winnings in the online casino already offer the opportunity to celebrate winnings in the middle five-digit range. Our test already showed considerable advantages at this point.

In addition, there is the opportunity to enjoy the classic table and card games. These include blackjack, poker or roulette, where the focus is not just on pure luck. Instead, a good knowledge of the game and precise tactics mean that you should leave the table at the end with a win. Numerous table and card games are also available with a live version in the Gala Casino. 

This makes it possible to measure yourself directly against other players by real dealers. A special feature is an offer for high rollers in the live casino, which even allows betting in the four-digit range.

Galacasino limits and payout ratio (RTP)

However, the limits are decisive for any win that can arise from the stakes in the GalaCasino. The provider defines itself as a contact point for all players, which is why you don’t need particularly high sums to celebrate a successful entry. 

In the case of slot machines in particular, a few cents are already sufficient to play the first rounds and enjoy the first wins. For high rollers, however, this does not close the door to new financial spheres that meet their requirements. 

In the test, it was possible to increase the stakes up to three-digit amounts in numerous slots. Special versions of the table games for high rollers even allow four-digit bets.

The right payout ratio is crucial for such a high financial risk to pay off. It indicates the part of the stakes that will flow back to the player’s account in the long term. In the test report, we particularly want to praise the transparency with which the odds are reported in the GalaCasino. 

Even with the small slots, customers, therefore, have the opportunity to keep themselves informed about the chances of winning. These are often more than 96 percent, which hides a small profit margin for the company. 

This clearly speaks for the fact that the use of the offer is possible with a clear conscience and that fairness is also predominant from a financial point of view.

Gala Casino bonuses and ongoing promotions

Already at the beginning of the registration, new players know about the various bonus offers and bonus codes that they can take advantage of. 

To get you in the groove of GalaCasino the operator is turning your deposit of £20 into a bonus and Free Spins bundle!

To get your welcome bundle:

  • Join Gala Casino – it’s quick & simple.
  • Deposit and spend at least £20 on any slot game.
  • Get £40 slot game bonus & 20 Free Spins to use on ‘Banks of Gold’, ‘Rainbow Chameleons’ or ‘Well, Well, Well’ (T&C’s apply)

Will you be whisked away to the Emerald Isle in ‘Banks of Gold’? Head to infinity & beyond on the cosmic classic ‘Starburst’? Or find the pot of gold that’s not at the end of the rainbow, but deep in a well in ‘Well, Well, Well? Let’s discover! 

Remember minimum deposit and spend  £20 = £40 bonus amount. 35x wagering requirements apply on bonus and winnings. 

20 Free Spins on Banks of Gold, Rainbow Chameleons & Well Well Well. Spin value £0.10 10 x wagering on free spins. Bonus & Free Spins valid for 7 days. In all bonuses terms and conditions apply. 

In the end, the Gala Casino also impresses with many seasonal promotions that players can enjoy. However, these are only available for a few days or weeks. After all, these promotions are for special seasonal events. 

In order not to miss these opportunities, it is therefore important to take a regular look at the homepage of the provider. Incidentally, these promotions aim directly at all customers, regardless of how long they have been members of the casino. Even existing customers have the opportunity to benefit from a bonus.

Customer support and service

Questions or problems can always arise during the registration at the GalaCasino. That is why there is extensive support available that takes care of the needs of customers.

In the beginning, an extensive FAQ helps answer many inquiries. If you can find an answer to your problem, a live-chat can be used.

An email address has also been set up, which customers can contact. A hotline is unfortunately not available and contact in other languages besides English is difficult to achieve. At this point in our test report, we still see a lot of potentials.

Galacasino payment methods, deposits, and withdrawals

Before the first games can be used, a deposit must take place. The players benefit from the rich payment methods that the casino offers. It all starts with verified by Visa and Mastercard credit cards, which enable a quick transaction. 

It is also possible to pay by phone and you can also use e-wallets from Skrill, Neteller or PayPal, which are on offer. The company also refrains from charging customers a fee that could reduce the amount of the deposit or withdrawal.


At many points of the offer in the GalaCasino it is possible to see clear advantages that speak for a registration. In addition to the range of games, it is the universally fair limits that enable successful registration. 

However, we should notice the disadvantage, international players meet. Customer support is only in English available. Overall, however, a clear positive picture prevails, which is why we recommend registration in any case.

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