PlayFrank Casino

With PlayFrank we present you an offer from EveryMatrix Ltd, which will make the hearts of slot fans beat faster. The people responsible for the portal are no strangers to the industry. One or two gamblers have probably heard of the sports betting portal pwr.bet or the online casino Fantasino. 

With the PlayFrank offer, they are expanding their portfolio with a sensible online casino that aims especially at slot fans. Our extensive PlayFrank Casino review reveals which unique selling points await you in addition to the daily competitions and the very special regular customer program.

Did the PlayFrank Casino experience convince us? Of course, our readers want to know what we have experienced in this casino. The name won’t say much to many gambling friends. The provider offers a coherent overall package consisting of bonus, game selection, fixed payments, rewards for existing customers and support around the clock.

We can certainly tell you in advance that our PlayFrank casino test was very good. Of course, we claim to back up this claim using test categories.

PlayFrank Casino online games and slots

If you are a fan of online casino slots and prefer to play top video slots like Gonzo’s Quest or Starburst, you will be served all along the line. Because in this online casino you will find a total of 25 of the most important game manufacturers of digital machines in the PlayFrank casino portfolio. 

BetSoft, BoomingGames, Endorphina, Genii, Globalbet, Habanero, iSoftBet, JoinGames, Microgaming, Mrslotty, Multislot, NetEnt, NolimitCity, NYX, OMI, OneXTwoGaming, ORYX, Pariplay, Playson, Pragmatic Play, Quickspin, SpinRake, RedRake offer their online slot games. 

There is hardly a casino left now that has to make do with a three-digit number of games. It should come as no surprise that over 1,500 games are available. If we try a new game every day, we will be busy for four years – probably even longer, because new titles are added every now and then!

And not just their entire top games, but also the relevant new releases such as the Berry Burst Max. 21 table games such as roulette or blackjack underline the slot focus. 20 jackpot slots complete the portfolio! 

How to open a PlayFrank account? 

Click on Join now to create a PlayFrank account. Just choose a username, enter your details when prompted and you’re ready to go. 

Register within seconds, says PlayFrank’s homepage. Is it really that quick? With a click on “Register now” the email, the user has to enter the name and a password. Next step is to give a username, name, date of birth and currency.

Finally, the casino would like to have our address, post code, city, country, and mobile number. If you can write quickly, you have entered this information in less than a minute. The three-step process is already familiar to us from other casinos. However, we found a special feature in our PlayFrank casino test.

At the very end of the registration, there are up to three ticks. If you do not confirm the general terms and conditions and age, you cannot complete the registration in the first place. Now you also have the option of receiving current offers and promotions by email.

We already know that from other casinos. However, the SMS service is very rare. As a result, PlayFrank reaches its customers directly on the mobile device, where more than half of the players are addressed today. A clever move. And yet it is worthy of praise, especially since every new customer can decide whether they want to receive this information at all.

PlayFrank Live casino portfolio for high rollers and VIP

At PlayFrank Live Casino, over 30 different tables were available at 10:00 a.m. on Monday morning. This is a decent house number, considering that the live casino offers are often tied to opening times.

We want to emphasize particularly positively that there are a whole series of tables for high rollers. You can play up to 125,000 euros per game. There are no half-naked dealers like in babe casinos here.

What about a PlayFrank casino bonus? 

A welcome bonus to new players only which can be claimed only once is up to 300 euros and 200 free spins is available. The current welcome pack comes in three parts:

• 100% deposit bonus up to 100 euros on the first deposit + 50 free spins
• 50% deposit bonus up to 200 euros for the second deposit + 50 free spins
• 100 free spins on Starburst on the third deposit.

In total, 300 euros of credit and 200 free spins for online casino games can be tapped. To make maximum use of the first bonus, you have to deposit 100 euros. In order to fully utilize the second deposit bonus, you should add 400 euros more.

In order to receive the 100 free spins, at least 20 euros must be deposited on the third deposit. This is also the minimum deposit for the first and second deposit bonus.

If you deposit 20 euros here, the first deposit bonus gives you 20 euros additional credit. The second deposit bonus gives players 10 euros additional. You will get the 50 bonus spins are automatically from deposit values ​​of 20 euros.

How to claim the Welcome Package? Claim the Welcome Package when you make your first deposit to add a new dimension to your PlayFrank adventure. Log in, click on Deposit in the left-hand menu and select your bonus. The bonus is like a yoyo, loop it around your finger, spin it out and reel it in

Terms and conditions for PlayFrank casino bonus

Before you can withdraw the bonus or winnings, the player must fulfill the PlayFrank bonus rollover, since T&C apply as everywhere else.. The Play Frank casino bonus wagering requirements require that the sum of bonus and deposit is wagered 35 times on casino games. The same applies to the second deposit bonus. Winnings from free bonus spins must be wagered 35x as well. 

With minimal use of the first deposit bonus, a turnover of 700 euros is incurred, while with maximum utilization, it is 7,000 euros. The second deposit bonus and minimal depletion, players have to generate a turnover of 1,050 euros. If the second bonus is exhausted to the maximum, there is a turnover of EUR 21,000.

Important: Deposits with Skrill & Neteller are excluded from deposit bonus activation!

Games excluded from bonus wagering

Not all games are weighted equally when the wagering requirements are met. Game weighting with bonus wagering requirements means that if a game is weighted 100%, a euro bet also counts as a euro in the wagering requirements. 

However, if a game is weighted only 5%, a euro bet means the free spinning of five cents of the wagering requirements. In this online casino, you can only meet wagering requirements with digital machines. There are those that are rated at 50% (all games from the category of classic slot machines) and those that are excluded. We will present these to you after the table of game weights:

• Video Slots: 100%
• All games under classic slots: 50%
• Video poker: 0%
• Roulette & Blackjack: 0%
• All live casino games & table games: 0%

• The following video slot games are not available while playing with your bonus: Zombie Hoard, Frozen Inferno, High Society, The Wishmaster, Big Bad Wolf, Dead or Alive, Kings of Chicago, Devil’s Delight, Champion of the Track, Robin Hood, Tower Quest, Scrooge, Castle Builder, Castle Builder II, Tomb Raider Secret of the Sword, Beautiful Bones, Cool Buck, Stardust, Peek-a-Boo, Untamed Crowned Eagle, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Forsaken Kingdom, Dragon’s Myth, Berryburst MAX.
• Booming games
• Betsoft games
• Jackpot games
• Roulette Games
• Virtual Sports Games

Daily competitions

Slot fans can expect a daily competition in this online casino. A new challenge starts every 24 hours.

Basically, we’re talking about a type of tournament that players participate in every day. At the same time, there are personalized bonus programs, special bonuses, cashbacks, and free spins. We will go into this again in the last test section on the “Additional offers”.

Every 24 hours there are up to three new challenges in the program. You can access them directly from the homepage. If you meet the requirements, you can expect immediate awards and use them immediately.

Too bad that PlayFrank isn’t a no deposit casino. In general, however, our PlayFrank Casino experience was positive. The customer can easily access his favorite games. Players level up over the progress made.

Then the player benefits from various bonuses. According to our PlayFrank Casino experience, this concept is quite motivating, which is why we think a good rating is appropriate.

Safety & security

PlayFrank Casino is part of the EveryMatrix network. And in addition to Play Frank Casino, they already have a whole range of other online gambling offers at the start. The company now operates six different offers. The company is based in Malta. The license was also issued in Malta and is valid. 

Plyafrank casino is operated and managed by EveryMatrix Gaming Ltd., a company incorporated under the laws of Malta bearing registration number C92352. Gaming services are provided by EveryMatrix Gaming Ltd., a company prompted and regulated by the Malta Gaming Authority in virtue of Gaming Service Licence issued on the 1st of August 2018.

Full marks on responsible gaming. Because the online casino provides a very extensive information page. And players can rate their personal gaming behavior. At the same time, there are further links to addiction advice centers. Everything solved in an exemplary manner.

Can PlayFrank Casino be classified seriously and safely? There are a few points in favor of this. It has a valid certificate and a license. There are no entries on the net for illegal account suspensions or unpaid credits. The hardest thing, however, is that the professionals from EveryMatrix are behind the offer. They just know what the players value today!

Playfrank casino customer service & support

How do I contact PlayFrank customer support? The Play Frank Casino customer service is available daily 24/7. Click on the left hand menu and then click on live chat option. Live support agents – miracle workers – didn’t make us wait and while being friendly and accurate. They are available 7 days a week, day and night, and deal with your request in the language of your choice

You can also send an email to contact Playfrank Casino support, but you can find a detailed FAQ section as well. A Friendly Asked Questions as Playfrank Casino smartly markets this section. On the left hand menu select FAQ and a lot of questions can be answered in detail. 

Let’s summarize it as follows: You can reach customer service representatives around the clock. You may have to try contacting again if you are currently unable to reach a customer service representative in your language. If you speak English, you will have positive experiences with PlayFrank Casino customer service around the clock.

If you don’t speak English, you have to be patient. You may also find answers in the complete FAQ section in your language (German, Indian available). The translation is in an exemplary manner. And it is extremely extensive and answers a variety of beginner questions.

You can find PlayFranks’ Casino footprint also on Facebook and Instagram. There is also an in-house blog, where you can find information on various slots, and promotions.

Payment methods, deposits, and withdrawals

It is not a “no registration casino” where you could pay and play. Main credit cards are available and you can see also a reference to the fact that there may be restrictions on payment with the Mastercard / Maestro card. However, there are definitely positive things to report.

Because payment instructions to the casino will be credited immediately. An exception is bank transfer, which takes up to 7 days. The minimum deposit amount is 20 euros, while the amount paid depends on the payment provider.

PlayFrank is not a PayPal casino. We have to make this clear in our PlayFrank Casino review. However, e-wallets and credit cards are the most popular payment methods.

The provider endeavors to actively prevent money laundering. Therefore, if possible, withdrawals must have the same address from which the deposits came. If the same method is available, you will probably not be given a choice. That may sound like a restriction. However, we think that it only makes the casino serious, which is why we even give it plus points.

How to withdraw your winnings? To withdraw your winnings log in and click on Withdraw in the left-hand menu. We’ll process all requested withdrawals after 24 hours to make sure you can enjoy your winnings as fast and easy as you won it. 

Conclusion

Did you find reasons to register at PlayFrank? Let’s get to the heart of the strengths again: Whether you want to try your luck at the slot machine or prefer to try one of the many table games, there is hardly a shortage of choices with over 1,500 titles.

Since the games are available in trial mode as well, a visit to the provider’s homepage does no harm. With a few clicks, you get a good taste. The loading times are fast and the menu navigation is coherent.

Of course, the bonus with up to 300 euros, divided into several deposits and an additional 200 free spins, is a plus. More important, however, are almost daily bonuses and other benefits for existing customers. You can win also large jackpots.

Finally, we would also like to praise the detailed section with questions and answers. In conclusion, we had a lot of fun and remember our PlayFrank Casino experiences well.