Hello Casino has an extremely positive review. Hello Casino does not only convince with an incredibly versatile gaming portfolio, but also with a secure and user-friendly platform. Due to the three different licenses even the most suspicious player should realize that this is undoubtedly a reputable provider!
- European license (Malta)
- Hello Casino mobile version
- 24/7 support
- Speedy payouts
- No VIP and loyalty program
- Withdraw limit €5.000 per week
Hello Casino is offering its services since 2014 and has already build a positive reputation in the virtual gambling hall. Behind this online casino is the White Hat Gaming Limited, a company based in Malta and composed of various experts in the industry.
Hello Casino has not only the satisfaction of the players as it’s highest priority. but also providing its customers with the most user-friendly platform possible for online gaming.
For the gamblers that don’t know Hello Casino yet, we tested this online casino and in this review we summarize our experiences with all the strengths and weaknesses that could need some work from the provider. You can always check all best casino reviews.
Hello Casino online slots and games
The games offered by Hello Casino are convincing in both breadth and depth. All in all, the provider provides far more than 500 online casino games. The portfolio of Hello Casino turns out to be versatile, since they work together with more than 50 different slot games and software providers. Among them, there are many well-known names such as NetEnt, Microgaming or Evolution Gaming.
In the field of video slots, you have the largest selection. Here you will not only find many of the most popular Microgaming slots and NetEnt slots such as Starburst, Dead or Alive, Gonzo’s Quest or Guns n Roses, but also a variety of innovative slot machines from unknown game manufacturers.
However, for many players, the jackpot slots may be the most interesting. Again, the provider can convince. So there are a whole series of online slot games where you can sometimes clear millions of jackpots if luck is yours.
If you are more interested in classic casino games, you will not be bored in Hello Casino either. In addition to various variants of roulette, blackjack, and poker, the gambling operator also offers, for example, Jacks or Better, Punto Blanco or Six Shooter.
Live Hello casino
Enjoy an even more realistic atmosphere in the live casino. While other providers often only offer live casino tables for the classics, you will also find games like Deal or No Deal, Dreamcatcher or Monopoly in the Hello Casino.
Hello Casino welcome bonus
The Hello Casino Bonus is aimed exclusively at new customers. These are welcomed with a 100 percent deposit bonus up to 100 euros. To take advantage of the bonus you need to deposit at least 10 Euros.
In addition, new customers receive 25 free spins – no deposit required – that they can use for Gonzo’s Quest or Twin Spin Deluxe. 25 bonus spins are always welcome.
However, transfers with Skrill and Neteller are excluded from the bonus promotion. A look at Hello Casino promotions, shows that you can not just get a welcome bonus for your first deposit. The provider also honors your second and third money transfer:
- 2nd Deposit: 50% to 250 euros
- 3rd Deposit: 50% to 150 Euro + 25 Free Spins (Asgardian Stones or Bloodsucker 2)
You can get a total of up to 500 Euro and 50 free spins as a bonus. In order to be able to withdraw possible winnings, you have to wager 35x the total amount (deposit plus bonus and possible profit generated from free spins). Keep in mind, that these requirements need to be met only playing slot games and you have 30 days in order to succeed.
Hello Casino offers and promotions
Anyone who thinks that only new customers of the Hello Casino can get a bonus is quite wrong. For its existing customers, the provider ensures positive Hello Casino experiences every Sunday. On the last day of the week, you can get a 30% matched bonus of up to €100, which you can use for any slot machine and classic casino games.
You will receive the maximum bonus credit if your deposit exceeds €333.34. However, you have to master the bonus wagering requirements as well before you can transfer the money to your banking account. In addition, loyal and active customers receive personalized bonus offers via e-mail.
Safety and security
The company not only owns a Maltese gambling license. At the same time, it is regulated by the Gambling Commission (UK) and the Swedish Gambling Authority, which means Hello Casino holds three licenses in total. There is absolutely no doubt about the seriousness of this provider.
As an exemplary provider, the Hello Casino always uses SSL encryption when transferring data. This makes it almost impossible for third parties to access customer or transaction data.
Hello Casino service and customer support
Hello Casino has excellent customer service. You can contact the staff either via live chat or via e-mail. We recommend the live chat because problems are solved directly here and questions are answered directly. A big plus: The support is available 24 hours a day, 7 days a week.
In the course of our research, we had to write to the employees several times. Every time we received a competent response from a friendly employee within a very short time – this is how exemplary support looks like.
Payment methods and limits
The payment methods available to you at Hello Casino depend on the type of transaction. Basically, the virtual gambling hall offers its customers a successful selection of transaction tools. However, the portfolio for deposits is much larger than the one for withdrawals.
To deposit money, you can use a whole range of payment providers. The selection includes both classic and credit card payments as well as modern payment methods such as e-wallets. Regardless of which method you choose, there are no fees. The minimum deposit is always 10 euros.
A maximum limit does not exist, as we learned on customer service requests. In addition, all transactions are immediately forwarded to the respective player account.
Some players prefer to put only small amounts. Other users, on the other hand, are more likely to enjoy gambling if you risk larger sums of money. Both are possible in Hello Casino. If you choose a slot, you usually only need to spend some cents.
The maximum at the slot machines is usually 100 to 200 euros per round. Also at table games, you can already participate with less than half a euro.
If you want to play against a real croupier, you should plan for more money. Only roulette is also suitable for players who only have a lower budget. In Blackjack, however, the stakes are relatively high. The minimum and maximum bets in popular games are as follow:
- Roulette: Minimum bet: € 0,1 – € 2, Limit: € 4,500 to € 10,000
- Blackjack: Minimum bet: € 1 – € 500, Limit: € 1.000 to € 10.000
- Baccarat: minimum bet: € 1 – € 5, limit: € 15.000
No Hello Casino VIP & loyalty program
Many online casinos reward you with loyalty programs for your activity. If you bet real money in an appropriate casino, you will receive loyalty points for it. These can usually be exchanged for attractive rewards.
According to our Hello Casino experience, the gambling operator currently offers no special VIP program. This is, of course, a disappointment, especially for high rollers. Whether the gambling operator will expand its portfolio in the future by a VIP club, is questionable.
Hello casino mobile app
The popularity of mobile gambling has increased steadily in recent years. Also in Hello Casino you can access the games portfolio with a mobile device. However, the provider does not provide a special casino app. Instead, there is an optimized for smartphones and tablets web page version.
Mobile platform has two main advantages. Firstly, it eliminates the hassle of downloading an app that accompanies ordinary regular updates. Second, it does not matter what operating system your smartphone is equipped with. Even the best casino apps are often designed for Android and iOS only.
The mobile platform also convinces with high usability! As well as the desktop-friendly version of the website, the platform for mobile gamers also scores highly in terms of ease of use.
However, there is one major disadvantage. If you want to be active via a mobile device in the casino, not all games are available to you. In particular, only the top providers manage to provide a complete portfolio.
Our test rating for the Hello Casino is extremely positive. The casino operator does not only convince with an incredibly versatile gaming portfolio but also with a secure and user-friendly platform.
Due to the three different licenses, even the most suspicious player should realize that this is undoubtedly a reputable provider. Even the new customer bonus turns out to be very generous, whereby we can call the bonus conditions fair.
Another plus point is the customer support, which is available around the clock. Although in some areas there is still room for improvement, the casino operator does not need to hide from the competition. Our experience with the provider is positive and we can definitely recommend the Hello Casino.