Licensed in the UK and the EU, providing games from well-known manufacturers and an attractive bonus of 121% up to 300 euros and 21 free spins, makes 21Casino a fully recommended option!
- No deposit Bonus
- UK and EU (Sweden and Malta) licensed
- Live casino available
- 21Casino VIP Program
- No 24/7 support
- No telephone support
More and more online casino providers are on their way to conquer the net and thus the iGaming industry. Wherever you look, there are more and more suppliers coming to the market. And they are all vying for the favor of the customers and boasting of having great offers in their portfolio. By contrast, the 21Casino exists since the turn of the millennium and has been redesigned since 2015.
The original name is “Twenty One” and the operator is a well-known London-based company that is regulated and licensed by the UK Gambling Commission. In addition, 21Casino has a license from the Maltese Regulatory Authority (MGA). We have a positive 21Casino experience and this is due to several factors.
First, the provider convinces by a variety of game selection in the field of slots, which come from the software companies of different manufacturers and thus cover several topics.
In addition, the 21Casino registration is quick to perform and to enjoy the real money game, the factors of the deposit and the later payouts play an important role. Again, the provider convinced us with a diverse payment portfolio.
In the following 21 Casino Review we will discuss the most important points that will enable you to get your first impression of the online casino. We go to answer the question of whether it is about a rip-off or fraud company. Check our other casino reviews here!
Our 21 casino experiences show that the gambling portal is not a high-end designer. The website is very compact and well structured. Basically, we can say here that the 21Casino has managed the balancing act between the bling-bling and a well-assorted menu perfectly. Even the beginner can immediately recognize where he can call which menu item. And it does not matter if it is the list of slot machines or the card and table games.
All in all, the 21Casino here works on an attractive level and the loading time of the games is not objectionable. But still. The platform is not yet completely available in many languages and this is a down-point.
21 Casino is a brand managed by White Hat Gaming Limited. The company is registered in accordance with Maltese law with registration no. C73232.
The Company is licensed and regulated by:
- (i) the Gambling Commission of Great Britain under licence number 000-052894-R-329546-002 for customers in Great Britain;
- (ii) the Swedish Gambling Authority, Spelinspektionen, under licence number 18Li7478 for customers in Sweden (issued for 5 years from 01/01/2019);
- (iii) the Malta Gaming Authority under licence number MGA/B2C/370/2017 (issued 01/08/2018) for all other customers.
The 21 casino has set at first glance only one software manufacturer and this is NetEnt. But also offers games of other well-known developers, such as:
- Microgaming and
- Quick spin
However, the NetEnt fans will feel at home in the 21 Casino, because the portfolio that the Scandinavians make available here is great. Among them are top video slots like Starburst, Jack and the Beanstalk, Book of dead, Gonzo’s Quest and also Dracula.
The highest odds are in the progressive jackpot slots, where several million euros are waiting to change hands. Here is the ranks of slot machines such as Mega Fortune, Hall of Gods and Arabian Nights led.
Overall, there are more than 350 slot machines and the quality is excellent in terms of game developers. Even as a seasoned player, after 21 casino experiences, you’ll spend a while getting to know the entire game portfolio.
The selection of table games is simply top. There is a choice of more than 50 variants of roulette, blackjack and various other games. Due to the first class manufacturers already shows that rip-off is not an issue here. Because NetEnt & Co. are keen to work exclusively with reputable providers in order to preserve their good reputation.
Mobile 21casino version
Every player does not always want to sit at the PC to play a few rounds at the casino. The 21 mobile Casino is also available on the tablet and smartphone. Positive is the design of the 21 Casino App, because sometimes only two screen touches are sufficient to start the game.
From technical side, the operator relies on a web app, or on an optimized homepage version. This eliminates the need to download casino apps from the iTunes App Store or the Google Play Store. The adjustments to the respective operating system is automatic and so the BlackBerry and Windows Phone users can benefit from the mobile offer of 21 Casino.
Also, a trip to the live casino of 21 Casino should be dared. This is also a NetEnt contribution and not as someone would expect by Evolution Gaming. Here are the classic table games such as roulette, blackjack and poker to choose from and you have the chance to play with real dealers.
This creates a very special atmosphere and by the possibility of live chat makes it even better.
In the 21 Casino there is a very unusual casino bonus. Thus, the player receives 21 free spins as a No Deposit Bonus immediately after registering in order to use the offer for free. But at such an online casino bonus without deposit is nothing special, but that refers to the first deposit bonus.
One of the best casino offers. The player receives a bonus of 121% up to €300 and separate to cash funds, or his first minimum deposit of €10.
In addition, you will receive 10 free spins for slot games. This means bonus funds are 121% of the original deposition. Not bad.
But there is a bonus period and so it is simply not possible in practice to collect any amount as a bonus. But even so, this alone is reason enough to make a bonus comparison here to find out if this is the best online casino bonus.
Of course, terms apply. As far as the bonus conditions are concerned, these are fair overall: The winnings from the free spins and the deposit bonus have to be played through 35 times. You must meet the 35x bonus wagering requirements in 30 days otherwise you will lose any bonus winnings left.
21 Casino safety and security
Player security is the highest priority for most online casinos. The same goes for 21Casino.
The company, which already operates numerous gambling portals, is White Hat Gaming. However, this regulation only applies to players from the UK to access the offer. For this reason, the “other” EU players play under the “protection” of a Maltese gambling license. Our 21Casino experiences turned out positively here because through the two licensing rip-offs and fraud have no chance.
Even with the security of the data 21Casino does not take any risks and ensures with appropriate checks of independent companies, for a fair and safe game. Security is also paramount in the transmission of data and customer funds. Again, the test shows that everything is serious and the player can sit down to the slot machines and table and card games.
21Casino Customer service and support
Last but not least, fraud in customer support would be very fast. But in the 21 Casino the opposite is the case. Because the customer service of the online casino works well and reliably. Within our test, we have made inquiries, such as on the subject of deposits and withdrawals, but also to some games.
To make contact with the support team, a live chat is available from 10 am to 1 am as well as e-mail. In our experience, this is perfectly adequate, even if it should come to a problem once a night because then can still be contacted the support the next morning.
Alternatively, it is also possible to write an e-mail. Responses come within 24 hours, with live chat response times much faster. For this reason, it makes more sense to wait for the live chat so that the problem can then be solved quickly. Also in the live chat, operators gave answers to all questions.
Payments, deposit, withdrawal, and limits
There are no surprises in the transfer portfolio. Because the operator relies on the standard portfolio, which hardly sets itself apart from the other competitors and in terms of quantity is not very extensive. At the cash desk of 21 Casino the following payment options are available:
- Credit cards: Visa and Mastercard
- Debit cards: Maestro, Visa, and Mastercard
- Prepaid variants: Paysafecard
- Direct booking systems: Sofortüberweisung, GiroPay
- e-Wallets: Neteller and Skrill by Moneybookers
- Bank Transfer
IMPORTANT: According to the latest (April 2020) UKGC regulations UK customers are no longer allowed to deposit via their credit cards, and this includes via payment wallets like PayPal. Debit cards and other payment methods are still available.
Other payment options are also available… As for payouts, Skrill, Neteller, credit card and bank transfer are available. Certainly a little more choice would not be bad, but they give everyone the opportunity to make payments.
However, it must be mentioned here that the payment method with which a payment is to be made had previously been used as a payment method.
This rule means that the two e-wallets are not available for the first payout because they are excluded from the first payout on the bonus. Anyone who adjusts to that should not have any problems. For example, the bank transfer is well suited for the first payout.
For each game, the 21casino indicates the payout rate separately. If you want to play the games with the highest RTP, you can easily sort them by selecting them in the game selection. Thus, it can be found out very quickly which payout is to be expected for which game.
Return to Player
According to our 21Casino experiences, the payout ratios in the slot range are between 95 and 97.8% and that is a good value, which is also found with other providers. For table and card games, odds of more than 99% can be expected. At Bingo things look quite different, here there is only an RTP of 65%.
But how is the total payout in the 21 Casino? Unfortunately, an average RTP (Return to Player) rate is not listed on the homepage. In addition, there are significant differences between the individual game categories, so it is not possible to determine an estimate. But we assume that the payout ratio is moderate and in the usual framework.
The minimum bet on slot machines is only 10 cents for some, which makes 21 Casino a good base for players who are more likely to be low-rollers or hobby and recreational players who do not want to risk a lot of money. But also the high rollers are addressed in the 21 casino, because for them numerous game variants are offered, in which the limit is clearly higher.
The players who play with the new customer bonus should pay attention to the limit that applies in this case. Thus, the bets in the period of fulfillment of the turnover conditions may not exceed 5 euros. If you exceed the sum, the operator reserves the right to cancel the bonus and not declare the winnings.
This is by no means a scam or rip-off, but this procedure is completely normal according to our casino experience.
Above all, our review should answer one important question: Is the 21 Casino fraud or reputable? We can come here on the basis of our 21Casino experiences here to a clearly positive answer, which is based primarily by the renowned licenses, the well-known and well-known game manufacturers.
The 21Casino sign up bonus is attractive -121% to up to €300 with the first deposit – as well as the 21 free spins, which allow the player to to make the first steps in the 21Casino without any risk. In addition, a very handsome NetEnt game portfolio is available as well as well-known top games from other developers. Also the very lucrative new customer bonus makes us fully recommend a registration in the 21Casino.